Features

Web Base Customer Service System Features:

 

Web based, nothing to install

 

Your dealers/distributors/partners can access your system by visiting your special url, something like http://dealer.your-domain-name.com, or http://partners.your-domain-name.com.It’s as simple as that for your customers and your staff.

 

 

 

Configure Your Product

 

 

Nauvou supports radio buttons as well as check boxes to select features and options. With radio buttons each grouping can have only one item selected. Radio buttons would be used for things like color, where you can only have one color in the group.  Check boxes allow you to check as many features as you like. Check boxes are used for things like safety chains where the consumer either wants them or not.

 

 

 

Product Ordering

 

 

Each line item on your order can be configured. You may build a configuration and then order multiples.

 

 

 

Product Order Tracking

 

 

 

 

 

 

Warranty registrations

 

 

All on line, no more cards. Dealers enter warranty registrations, that reduces the inventory on hand for the dealer.  This gives you a good idea about consumer level sales.  We support multiple owners.

 

 

 

Users manuals

 

Pdf, word, wordperfect, corel, whatever you have is supported.

 

Workflow automation

 

 

As you process orders, partners/dealers are automatically updated by their web interface.

 

 

 

On-line communication with dealers and distributors

 

 

Every partner has their own special web site. When they sign in, only their information is shown!

 

 

 

Product and consumer registration

 

Keep your complete list of end users in the system, information automatically updated by your dealers/partners. Send mailings, send email, keep them informed, they will buy again!

 

 

 

Identification management

 

In other words, you are in control of what people and partners can access. At the stroke of a mouse, you can disable a dealer/partner employee, or the entire dealer/partner.

 

 

 

Customized advertising to dealer and distributor network

 

Deliver a special dealer message to your dealers/partners. Don’t just let the consumer flow over into your dealer/partner base.

 

Proven technology

 

 

 

Effective business strategy for previously manual systems

 

We automate all of the repetitive tasks that you must perform for your partners.